<h2>EMR Help data model</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2025" /><meta name="DC.rights.owner" content="(C) Copyright 2025" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="concept" /><meta name="DC.title" content="EMR Help data model" /><meta name="abstract" content="The EMR Help data model enables clinicians to submit service requests on your ServiceNow instance from an EMR system." /><meta name="description" content="The EMR Help data model enables clinicians to submit service requests on your ServiceNow instance from an EMR system." /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2023-08-03" /><meta name="DC.date.modified" content="2025-01-30" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="emr-data-model" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>EMR Help data model</title></head><body id="emr-data-model"> <h1 class="title topictitle1" id="ariaid-title1"><span class="ph">EMR Help</span> data model</h1> <div class="body conbody"><p class="shortdesc">The <span class="ph">EMR Help</span> data model enables clinicians to submit service requests on your <span class="ph">ServiceNow</span> instance from an <span class="ph">EMR system</span>.</p> <p class="p">The <span class="ph">EMR Help</span> data model accesses only the <span class="ph">EMR system</span> data required to make the <span class="ph">EMR Help</span> application work.</p> <p class="p">The following diagram shows the tables and their columns, and the relationships between each table, that comprise the <span class="ph">EMR Help</span> data model.</p> <div class="fig fignone" id="emr-data-model__fig_ilq_y3l_5nb"><span class="figcap"><span class="fig--title-label">Figure 1. </span><span class="ph">EMR Help</span> data model</span> <img class="image" id="emr-data-model__image_jlq_y3l_5nb" src="../image/emr-help-data-model.png" alt="Data model displaying how the tables within EMR Help interact." /> </div> <div class="p">The <span class="ph">EMR Help</span> data model uses a combination of tables to store data:<ul class="ul" id="emr-data-model__ul_tmr_s4k_4nb"><li class="li"><span class="ph">ServiceNow AI Platform</span> task tables such as the Incident [incident] table or Healthcare Case [sn_hcls_case].</li><li class="li">Tables included with the <span class="ph">EMR Help</span> application:<ul class="ul" id="emr-data-model__ul_dqq_1j1_5nb"><li class="li"><a class="xref" href="emr-remote-request-definition.html" title="The Remote Request Definition [sn_ind_rmt_help_request_defn] table stores the record producer and task type.">Remote request definition table</a></li><li class="li"><a class="xref" href="emr-remote-request-parameter.html" title="The Remote Request Parameter [sn_ind_rmt_help_request_param] table stores all parameters that can be used across all remote request definitions.">Remote request parameter table</a></li><li class="li"><a class="xref" href="emr-remote-request-data.html" title="The Remote Request Data [sn_ind_rmt_help_request_data] table stores the captured parameter data associated with a task record.">Remote request data table</a></li><li class="li"><a class="xref" href="emr-emr-incident-data.html" title="The EMR Request Data [sn_ind_rmt_help_incident_data] table stores the captured parameter data associated with a task record.">EMR Request Data table</a></li><li class="li"><a class="xref" href="emr-request-configuration-mapping.html" title="The Request configuration mapping [sn_ind_rmt_help_defn_param_data_map] table stores the association between the request parameter and the request definition.">Request configuration mapping table</a></li></ul> </li></ul> </div> </div> </body></html></div>