<h2>Training Insights</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2025" /><meta name="DC.rights.owner" content="(C) Copyright 2025" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="concept" /><meta name="DC.title" content="Training Insights" /><meta name="abstract" content="Impact Training Insights provide a comprehensive view of organizational learning activities, with real-time data available whenever and wherever it's needed." /><meta name="description" content="Impact Training Insights provide a comprehensive view of organizational learning activities, with real-time data available whenever and wherever it's needed." /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2024-03-20T16:40:47-05:00" /><meta name="DC.date.modified" content="2024-08-01" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="training-insights" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>Training Insights</title></head><body id="training-insights"> <h1 class="title topictitle1" id="ariaid-title1">Training Insights</h1> <div class="body conbody"><p class="shortdesc"><span class="ph">Impact</span> Training Insights provide a comprehensive view of organizational learning activities, with real-time data available whenever and wherever it's needed.</p> <p class="p">The <span class="ph">Impact</span> Learning Dashboard demonstrates the usage and consumption of resources of on-demand courses, with an emphasis on the significance of education and its benefits. Appreciate the value of your learning credits and how they can be utilized. Additional insight into custom training and instructor-led technical courses includes:</p> <ul class="ul" id="training-insights__ul_fhs_zt5_51c"><li class="li">Learning Credit Consumption:<ul class="ul" id="training-insights__ul_azx_jv5_51c"><li class="li">Active and credits available</li><li class="li">Allocated and future credits</li><li class="li">Expiring credits</li></ul> <img class="image" id="training-insights__image_y1t_rw5_51c" width="800" src="../image/training-dashboard.png" alt="Shows the credit training balances for active, expiring and future." /></li><li class="li">On-demand course consumption <img class="image" id="training-insights__image_hs3_hx5_51c" width="800" src="../image/training-history.png" alt="Shows the Training History chart of on demand vs instructor-led courses." /></li><li class="li">Number of certifications available and status of taken certifications:<ul class="ul" id="training-insights__ul_p22_pv5_51c"><li class="li">Level of expertise required to achieve a certification type</li><li class="li">Statuses included current, at risk for expiration, and expired certifications</li></ul> <img class="image" id="training-insights__image_kmp_zx5_51c" width="800" src="../image/vouchers-certs.png" alt="Shows the training vouchers and certifications issued vs. redeemed and the types of certifications obtained and expiration dates." /></li><li class="li">Customer self-service model for the consumption of learning credits</li><li class="li">Better understand your entitlements charted in <span class="ph">Impact</span></li></ul> </div> </body></html></div>