Cloud Account Management (CAM) - Setup IAM Account for ServiceNow user in AWSThis KB Article describes the steps to create an AWS IAM User in the Management Account to perform the basic account creation process. Cloud Formation Template (CFT) is provided as part of this KB which needs to be executed in the management account. ServiceNow IAM User account requires specific IAM Permissions in AWS to perform basic operations. Before you begin Role Required: AWS Admin Prerequisites: Download the CFT template attached to this KB article. Steps to create IAM User: Access the AWS Management Console: Log in to the AWS Management Console and navigate to the CloudFormation service. You can search for "CloudFormation" in the search bar at the top of the console.Click "Create Stack": On the CloudFormation console homepage, click the orange "Create Stack" button.Specify Template Source: Click "Upload a template file" and choose the CloudFormation template file saved locally on your computer, which you downloaded from the guided setup.Stack Name: Enter a unique name for your CloudFormation stack in the "Stack name" field. This name will identify your stack within your AWS account.Specify Parameters: Enter desired username for the CAM Service Account user. Configure Advanced Options (Optional): You can configure various advanced options, but you can skip them for this setup. Review and Create: Once you've uploaded the CFT template, specified a stack name, and provided values for parameters, review all the details on the screen. If everything looks correct, scroll down, acknowledge the form, and click the "Submit" button. Generate Access / Secret Key: Navigate to IAM in the AWS cloud and click on Users from the left navigation. Click on the user you created in the previous section and navigate to "Security Credentials".Under the "Access Keys" section, click "Create access key" to generate new keys. Make a note of the new Access / Secret key. Output of this setup: The credentials need to be shared with Terraform Admin and ServiceNow admin to the next step. Access KeySecret Key Back to main KB - Cloud Account Management (CAM) - Setup (KB1641505)