<h2>Healthcare and Life Sciences Service Management Core</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2025" /><meta name="DC.rights.owner" content="(C) Copyright 2025" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="concept" /><meta name="DC.title" content="Healthcare and Life Sciences Service Management Core" /><meta name="abstract" content="With the ServiceNow Healthcare and Life Sciences Service Management Core application, deliver a seamless digital experience for your users and streamline healthcare operations with automated processes." /><meta name="description" content="With the ServiceNow Healthcare and Life Sciences Service Management Core application, deliver a seamless digital experience for your users and streamline healthcare operations with automated processes." /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2023-08-03" /><meta name="DC.date.modified" content="2023-08-03" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="hcls-core-app" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>Healthcare and Life Sciences Service Management Core</title></head><body id="hcls-core-app"> <h1 class="title topictitle1" id="ariaid-title1"><span class="ph">Healthcare and Life Sciences Service Management Core</span></h1> <div class="body conbody"><p class="shortdesc">With the <span class="ph">ServiceNow®</span> <span class="ph">Healthcare and Life Sciences Service Management Core</span> application, deliver a seamless digital experience for your users and streamline healthcare operations with automated processes.</p> <div class="section" id="hcls-core-app__section_nms_plv_5mb"><h2 class="title sectiontitle">Request apps on the Store</h2> <p class="p"><span class="ph" id="hcls-core-app__inline-send-to-store">Visit the <a class="xref" href="https://store.servicenow.com/sn_appstore_store.do#!/store/home" target="_blank" rel="noopener noreferrer"><span class="ph">ServiceNow Store</span></a> website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the <a class="xref" href="https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html" target="_blank" rel="noopener noreferrer"><span class="ph">ServiceNow Store</span> version history release notes</a>.</span></p> </div> <div class="section" id="hcls-core-app__id_bjd_bgl_nnb"> <div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="hcls-core-app__table_b4t_hhl_nnb" class="table nav-card" frame="void" border="1" rules="all"><colgroup><col /><col /><col /></colgroup><tbody class="tbody"><tr class="row"><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="hcls-explore-core.html" title="Whether you're starting or expanding the implementation of the Healthcare and Life Sciences Service Management Core application, consider learning more about the data model and digital health capabilities including patient 360-degree view, consent management, and digital documentation available to address healthcare services."><span class="ph">Explore </span> <img class="image decorative" id="hcls-core-app__image_wp1_khl_nnb" src="../../../common/image/icon-explore.png" alt="" /> <span class="ph">Learn about how healthcare organizations use <span class="ph">Healthcare and Life Sciences Service Management Core</span>.</span></a></p> </td><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="hcls-configuring-serv-mgmt-core.html" title="Set up the Healthcare and Life Sciences Service Management Core application to create different types of workflow for Healthcare and Life Sciences industry solutions."><span class="ph">Configure</span> <img class="image decorative" id="hcls-core-app__image_gc4_khl_nnb" src="../../../common/image/icon-set-up.png" alt="" /> <span class="ph">Plan and configure your implementation.</span></a></p> </td><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="hcls-set-up-workspace.html" title="Set up Healthcare workspace to enable healthcare agents to view patient information and manage healthcare-related cases."><span class="ph">Set up</span> <img class="image decorative" id="hcls-core-app__image_njz_gyy_cqb" src="../../../common/image/icon-workspace.png" alt="" /> <span class="ph">Configure the <span class="ph">Workspace</span> for your healthcare agents.</span></a></p> </td></tr><tr class="row"><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="hcls-using-workspace.html" title="As a healthcare agent, you can use Healthcare workspace to accept requests from patients via chat or a phone call and view patient-related information."><span class="ph">Manage</span> <img class="image decorative" id="hcls-core-app__image_jym_mds_t4b" src="../../../common/image/icon-managing.png" alt="" /> <span class="ph">Manage patient information in <span class="ph">Workspace</span>.</span></a></p> </td><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="hcls-patient-portal.html" title="You can use the Patient Portal available with the Healthcare and Life Sciences Service Management application to access your healthcare information from anywhere."><span class="ph">Patient Portal</span> <img class="image decorative" id="hcls-core-app__image_l3j_lhl_nnb" src="../../../reuse/images/icon-service-portal.png" alt="" /> <span class="ph">Use the <span class="ph">Patient Portal</span> to make healthcare information available to patients.</span></a></p> </td><td class="entry nocellnorowborder" style="vertical-align:top;"><p class="p"><a class="xref" href="../reference/hcls-serv-mgmt-core-reference.html" title="Reference topics provide additional information about Healthcare and Life Sciences Service Management Core components, including tables."><span class="ph"> Reference</span> <img class="image decorative" id="hcls-core-app__image_hpp_lys_dsb" src="../../../common/image/icon-reference.png" alt="" /> <span class="ph">Get details about components including tables.</span></a></p> </td></tr></tbody></table> </div> </div> </div> </body></html></div>