Issue
A certification task represents the work of verifying the data associated with a particular record.
The issue is the member of assignment group is not able to certify or reject the task.
Steps to reproduce:
1. Impersonate the member of the assignment group.
2. Open the certification task.
3. Even then user is not able to assign the task to himself.
4. Also without assigning the task to himself, any action like certify or reject is not working.
Cause
The certify or reject buttons are configured from ui macro mentioned below.
The ui macro is customized which is causing the issue.
Resolution
Revert the ui macro mentioned below to Out of Box to resolve the issue.
https://<instance-name>.service-now.com/sys_ui_macro.do?sys_id=bb9a50ff0a00070400ca21e3248b61af&sysparm_nostack=true
