Issue
Even after enabling the Hardware Model Normalization plugin found that some of the required actions/modules are missing.
Some of them as below:
Model normalization options on the Hardware Model form as mentioned in the ServiceNow Docs.
Work with hardware normalization
Create a hardware or consumable model
No Hardware Model Normalization module available.
According to the Hardware Model Normalization documentation the Hardware Model Normalization (com.sn_hwnorm) plugin must be activated by ServiceNow personnel.
When you turn on the Hardware Asset Management [sn_hamp] plugin, this one will also turn on.
Release
Paris++
Cause
The Hardware Normalization related activities requires the Hardware Asset Management plugin.
Resolution
Submit a request to activate the sn_hamp plugin/app as below
https://store.servicenow.com/sn_appstore_store.do#!/store/application/6cd246601b9e0010cf95dd33dd4bcb8a/5.0.0
