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Dot-walked choice fields do not maintain dependency on the reference fields - Known Error
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  • Dot-walked choice fields do not maintain dependency on the reference fields
KB0687121

Dot-walked choice fields do not maintain dependency on the reference fields


1264 Views Last updated : Apr 7, 2024 public Copy Permalink

Description

Dot-walk fields like incident.category and incident.subcategory works fine on the incident form, but when both fields are added to the referenced sys_user form, dependencies do not work anymore.
 

Steps to Reproduce

1 - Open a User form.
2 - Create a new reference field to the Incident table.
3 - Add the fields incident.category and incident.subcategory to the User form. Notice the dependency does not work.

Workaround

This behaviour is as per system design. As a workaround, make the dot-walked fields read-only (i.e. through a UI Policy) on the referencing child form, and only update them on the parent record by clicking on the reference indicator.

 


Related Problem: PRB611797

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