Disabling the Service Portal SSO auto redirectionIssue Need to disable the Service Portal SSO auto redirect? The Login widget for Service Portal can be redirected to Single Sign On (SSO) under certain conditions. We'll show you how. The Login widget for Service Portal can be redirected to Single Sign On (SSO) when the following conditions are satisfied: If the user is not logged inMultiSSO is enabled using "glide.authenticate.multisso.enabled" system propertyDefault IDP is set using "glide.authenticate.sso.redirect.idp" system property ReleaseAllCauseThe automatic SSO redirection is triggered when the following conditions are met: The user is not logged in.The system property glide.authenticate.multisso.enabled is set to true.The property glide.authenticate.sso.redirect.idp is configured with a default identity provider (IDP).ResolutionTo disable auto redirection to SSO in Service Portal and allow users to log in using the portal’s local login widget, follow these steps: Step 1: Add the bypass_sso option Navigate to the sp_instance table.Search for the Login widget instance: Use filter: ID is login-modal In the Additional Options field (JSON format), add the following: { "bypass_sso": { "value": "true", "displayValue": "true" }} This option ensures the login widget bypasses the default SSO redirection logic. Important Notes The header login link uses the same login widget instance and will also honor this configuration.If you have customized widgets, ensure the bypass_sso logic is respected in the server/client scripts of the login widget.Related LinksDisable SSO auto redirection for some Portals to local login while still keeping SSO authentication for others From the Community:Bypass SSO for VRM Vendor Portal